Rags is a fire-imp fixer. That is, he knows people. Demons. People that know Demons. People that know Demons, that know more people. People that know people and Demons, and other people and still more demons and their second cousins, childhood friends, former roomates, and lost acquaintences! So, if he doesnt' know the answer to what you ask, he knows who does. Or he knows who will know who to ask who does know. You get the idea… Rags is an information broker, and he is very, very good at it! "I got what you need!!"